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Where to send your Storyreal cancellation letter

Read the addresses on this page next to the full guide to cancelling Storyreal.

The addresses we hold

One place for Storyreal's mailing addresses: the North Point delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

Storyreal255 King's RoadFloor 18000 North PointHong Kong

The Hong Kong address on file for Storyreal. Postal code 000.

How to address the envelope

  1. Copy the address exactly

    Copy 255 King's Road, Floor 18, 000 North Point, Hong Kong letter for letter. A wrong digit in 000 is enough to send the letter on a detour.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Buy the certified service

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to North Point is traceable from the article number until it is signed for.

  4. Keep the records

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The cancellation letter

Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Storyreal 255 King's Road Floor 18 000 North Point Hong Kong

To whom it may concern,

I am cancelling my account with Storyreal, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Storyreal for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Storyreal