Skip to content

Cancel your Sunbasket subscription by mail

Directly with Sunbasket, the way to cancel is: Online. Notice rule: Changes, skips and cancellations of a delivery must be made by Wednesday 12:00 PM Pacific (3:00 PM Eastern) in the week before delivery.

Let Postbye cancel Sunbasket for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Sunbasket.

  • 4.8 from 2,931 reviews
  • 3 Sunbasket cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Sunbasket by mail

  1. Note your account details

    Put the email on the account, the delivery address and the plan size or membership name in front of you before you write: the request to Sunbasket is only as good as the details it quotes.

  2. Write the cancellation request

    Postbye turns the request into a finished English letter headed “Subject: Subscription termination – Sunbasket”: close the Sunbasket account, stop every charge and reply in writing.

  3. Send it by certified mail

    Mail the letter by certified mail to the Redwood City address in the next section, and keep the tracking number.

  4. Keep the delivery receipt

    It shows the date Sunbasket received your letter. Check your next statement: no Sunbasket charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Sunbasket cancellation letter goes

Sunbasket2300 BroadwaySuite 300Redwood City, CA 94063

Sunbasket can be reached by post at 2300 Broadway, Suite 300, Redwood City, CA 94063.

Redwood City, California 94063 is a United States address, so ordinary certified mail reaches it.

Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Sunbasket, with the envelope wording

Before you cancel Sunbasket, check these

Notice period: Changes, skips and cancellations of a delivery must be made by Wednesday 12:00 PM Pacific (3:00 PM Eastern) in the week before delivery. Work out your cancellation deadline.

  • Once a delivery is finalized and charged it cannot be cancelled or modified
  • Customer service may help if contacted by the next day (Thursday) after the charge, but it is not guaranteed
  • Cancellation path: Account Settings > Manage My Subscription > Cancel My Subscription; a reason is requested

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Sunbasket for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Sunbasket

Cancelling a meal-kit or food-delivery subscription

Meal-kit and delivery plans lock each order days before it ships, so the cancellation has to arrive before the cut-off for the next box to be stopped.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Sunbasket lets you cancel directly (online). A letter is the fallback that leaves a dated record when the direct route fails.

Sunbasket cancellation at a glance

How Sunbasket accepts cancellations
Online
Mailing address on file
Sunbasket 2300 Broadway Suite 300 Redwood City, CA 94063
Country
United States
Letter language
English (template en)
Category
Meal kits & food delivery
Verified on

Sunbasket cancellation questions

Where do I send my Sunbasket cancellation letter?

Address the letter to Sunbasket, 2300 Broadway, Suite 300, Redwood City, CA 94063.

How long does a cancellation letter to Sunbasket take?

Sunbasket's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Sunbasket require notice before I cancel?

The rule we recorded for Sunbasket: Changes, skips and cancellations of a delivery must be made by Wednesday 12:00 PM Pacific (3:00 PM Eastern) in the week before delivery. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Sunbasket?

Have the email on the account, the delivery address and the plan size or membership name to hand. The details in the letter need to match what Sunbasket has on file.

Will Sunbasket confirm my cancellation?

The letter asks Sunbasket to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Sunbasket received the request. If a charge posts after that date, quote the receipt with your copy of the letter.