Cancel your Sunpoint subscription by mail
For Sunpoint the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Post for Sunpoint is handled in Pulheim, Germany, which is where your letter is headed.
Let Postbye cancel Sunpoint for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Sunpoint.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Sunpoint by mail
Collect the details you need
Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Sunpoint has on file.
Draft the request
The request is prepared in German (template de), under the subject line “Betreff: Kündigungsanfrage – [your name]”: end the subscription, stop all further charges and confirm in writing to you.
Mail the letter with a receipt
Take the letter to the post office and ask for certified delivery to 50259 Pulheim. Keep the tracking number it gives you.
Keep proof the letter arrived
File the receipt with the letter. A Sunpoint charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Sunpoint cancellation letter goes
Written requests to Sunpoint go to Carl-Friedrich-Gauß-Straße 11, 50259 Pulheim, Germany.
The postcode 50259 belongs to Nordrhein-Westfalen, Germany, so this is where the envelope is delivered.
The letter greets the reader with “Sehr geehrte Damen und Herren,”; your own details sit under the labels Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse.
Prefer to write it yourself? Use our letter template
Every address we hold for Sunpoint, with the envelope wording
Before you cancel Sunpoint, check these
- Check your next statement: no charge should appear after the cancellation date.
- Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
- Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Sunpoint for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.
A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.
Sunpoint cancellation at a glance
- How Sunpoint accepts cancellations
- By mailed letter
- Mailing address on file
- Sunpoint Carl-Friedrich-Gauß-Straße 11 50259 Pulheim Germany
- Country
- Germany
- Letter language
- German (template de)
- Added to the database
- May 19, 2026
- Data last checked