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Cancel your Sunpoint subscription by mail

For Sunpoint the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Post for Sunpoint is handled in Pulheim, Germany, which is where your letter is headed.

Let Postbye cancel Sunpoint for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Sunpoint.

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  • 2 Sunpoint cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Sunpoint by mail

  1. Collect the details you need

    Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Sunpoint has on file.

  2. Draft the request

    The request is prepared in German (template de), under the subject line “Betreff: Kündigungsanfrage – [your name]”: end the subscription, stop all further charges and confirm in writing to you.

  3. Mail the letter with a receipt

    Take the letter to the post office and ask for certified delivery to 50259 Pulheim. Keep the tracking number it gives you.

  4. Keep proof the letter arrived

    File the receipt with the letter. A Sunpoint charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Sunpoint cancellation letter goes

SunpointCarl-Friedrich-Gauß-Straße 1150259 PulheimGermany

Written requests to Sunpoint go to Carl-Friedrich-Gauß-Straße 11, 50259 Pulheim, Germany.

The postcode 50259 belongs to Nordrhein-Westfalen, Germany, so this is where the envelope is delivered.

The letter greets the reader with “Sehr geehrte Damen und Herren,”; your own details sit under the labels Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse.

Prefer to write it yourself? Use our letter template

Every address we hold for Sunpoint, with the envelope wording

Before you cancel Sunpoint, check these

  • Check your next statement: no charge should appear after the cancellation date.
  • Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Sunpoint for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Sunpoint

How cancelling by mail works

Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Sunpoint cancellation at a glance

How Sunpoint accepts cancellations
By mailed letter
Mailing address on file
Sunpoint Carl-Friedrich-Gauß-Straße 11 50259 Pulheim Germany
Country
Germany
Letter language
German (template de)
Added to the database
May 19, 2026
Data last checked

Sunpoint cancellation questions

Where do I send my Sunpoint cancellation letter?

Address the letter to Sunpoint, Carl-Friedrich-Gauß-Straße 11, 50259 Pulheim, Germany.

Which language is my Sunpoint letter written in?

German. Sunpoint's address is in Germany, so the letter is prepared from the German template under the subject line “Betreff: Kündigungsanfrage – [your name]”.

What do I need to cancel Sunpoint?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Sunpoint has on file.

Will Sunpoint confirm my cancellation?

The letter asks Sunpoint to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Sunpoint received the request. If a charge posts after that date, quote the receipt with your copy of the letter.