Where to send your Sunpoint cancellation letter
Read the addresses on this page next to the full guide to cancelling Sunpoint.
The addresses we hold
Everything we hold on where Sunpoint takes its post: the 50259 Pulheim delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
SunpointCarl-Friedrich-Gauß-Straße 1150259 PulheimGermanyThe Germany address on file for Sunpoint. Postal code 50259.
How to address the envelope
Use the address letter for letter
One address block, copied whole: Carl-Friedrich-Gauß-Straße 11, 50259 Pulheim, Germany. If any line differs from the card above, start the envelope again.
Add your return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it by certified mail
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
Keep the records
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
Your letter to Sunpoint
What the letter to Sunpoint says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Sunpoint Carl-Friedrich-Gauß-Straße 11 50259 Pulheim Germany
To whom it may concern,
I am cancelling my account with Sunpoint, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Sunpoint for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.