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Cancel your Superprof subscription by mail

Cancelling Superprof means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. Our database has Superprof's mailing address in Paris, France.

Let Postbye cancel Superprof for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Superprof.

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  • Certified mail with tracking
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  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Superprof by mail

  1. Find your account details

    Before writing, collect the email on the account, the name of the plan or course bundle and the date of your last payment. Superprof can only act on a request it can match to an account.

  2. Write the cancellation request

    The request is prepared in French (template fr), under the subject line “Objet : Demande d'annulation – [your name]”: end the subscription, stop all further charges and confirm in writing to you.

  3. Send the letter by certified mail

    Address the envelope to Superprof, Paris, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.

  4. Save the tracking record

    The receipt dates your request. Look at your next statement for any Superprof charge after that date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Superprof cancellation letter goes

SuperprofRue Alexandre Dumas75011 ParisFrance

Superprof can be reached by post at Rue Alexandre Dumas, 75011 Paris, France.

Postal code 75011 places the address in Île-de-France, France.

The database also lists Via Filippo Turati 29, 20121 Milano, Italy for Superprof. Use the first address above unless your agreement names this one.

The letter greets the reader with “À qui de droit,”; your own details sit under the labels Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré.

Prefer to write it yourself? Use our letter template

Every address we hold for Superprof, with the envelope wording

Before you cancel Superprof, check these

  • Download certificates or progress records first. Access can stop at the cancellation date.
  • A free trial usually converts into a paid plan on a set date. Find the date and write before it.
  • Family and school accounts are billed to one person. Use the name on the billing record.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Superprof for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Superprof

Cancelling a learning subscription

Learning platforms push annual plans and free trials that turn into paid ones, so the request should name the plan and the date the trial or term ends.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Superprof cancellation at a glance

How Superprof accepts cancellations
By mailed letter
Mailing address on file
Superprof Rue Alexandre Dumas 75011 Paris France
Second address on file
Superprof Via Filippo Turati 29 20121 Milano Italy
Country
France
Letter language
French (template fr)
Category (from the company name)
Education & learning
Added to the database
May 7, 2026
Data last checked

Superprof cancellation questions

Where do I send my Superprof cancellation letter?

Address the letter to Superprof, Rue Alexandre Dumas, 75011 Paris, France. The database also lists a second address, in Milano, Italy; the letter goes to the one above.

Which language is my Superprof letter written in?

French. Superprof's address is in France, so the letter is prepared from the French template under the subject line “Objet : Demande d'annulation – [your name]”.

What do I need to cancel Superprof?

Have the email on the account, the name of the plan or course bundle and the date of your last payment to hand. The details in the letter need to match what Superprof has on file.

Will Superprof confirm my cancellation?

The letter asks Superprof to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Superprof received the request. If a charge posts after that date, quote the receipt with your copy of the letter.