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Where to send your Sweet Maple cancellation letter

Read the addresses on this page next to the full guide to cancelling Sweet Maple.

The addresses we hold

One place for Sweet Maple's mailing addresses: the San Po Kong delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

Sweet Maple34 Tai Yau StreetRm 13, 28/F, New Tech Plaza000 San Po KongHong Kong

The Hong Kong address on file for Sweet Maple. Postal code 000.

How to address the envelope

  1. Write the address as printed

    The front of the envelope carries 34 Tai Yau Street, Rm 13, 28/F, New Tech Plaza, 000 San Po Kong, Hong Kong and nothing else in the address block. Check the 000 digit by digit before it goes in the post.

  2. Add the return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Sweet Maple has moved.

  3. Ask for certified mail

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to San Po Kong is traceable from the article number until it is signed for.

  4. Keep the proof together

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter to send

The request itself is short: Sweet Maple is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Sweet Maple 34 Tai Yau Street Rm 13, 28/F, New Tech Plaza 000 San Po Kong Hong Kong

To whom it may concern,

I am cancelling my account with Sweet Maple, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Sweet Maple for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Sweet Maple