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Cancel your Synsam subscription by mail

For Synsam the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Synsam receives written requests in Malmö, Sweden.

Let Postbye cancel Synsam for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Synsam.

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  • Delivery proof sent to you
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How to cancel Synsam by mail

  1. Gather your account details

    Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Synsam has on file.

  2. Set out the request

    The request is prepared in Swedish (template sv), under the subject line “Ämne: Begäran om uppsägning – [your name]”: end the subscription, stop all further charges and confirm in writing to you.

  3. Post the letter

    Take the letter to the post office and ask for certified delivery to 211 22 Malmö. Keep the tracking number it gives you.

  4. Keep the delivery receipt

    It shows the date Synsam received your letter. Check your next statement: no Synsam charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Synsam cancellation letter goes

SynsamStortorget 9211 22 MalmöSweden

Synsam can be reached by post at Stortorget 9, 211 22 Malmö, Sweden.

Malmö is in Skåne län, Sweden; the postal code to quote is 211 22.

The database also lists Grenseveien 82, 0663 Gamle Oslo, Norway for Synsam. Use the first address above unless your agreement names this one.

The letter greets the reader with “Till berörd part,”; your own details sit under the labels Kontoinnehavare, Registrerad faktureringsadress and Registrerad e-postadress.

Prefer to write it yourself? Use our letter template

Every address we hold for Synsam, with the envelope wording

Before you cancel Synsam, check these

  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
  • Use the same name and email as on the account. A mismatch can delay the request.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Synsam for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Synsam

How cancelling by mail works

Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Synsam cancellation at a glance

How Synsam accepts cancellations
By mailed letter
Mailing address on file
Synsam Stortorget 9 211 22 Malmö Sweden
Second address on file
Synsam Grenseveien 82 0663 Gamle Oslo Norway
Country
Sweden
Letter language
Swedish (template sv)
Added to the database
June 25, 2026
Data last checked

Synsam cancellation questions

Where do I send my Synsam cancellation letter?

Address the letter to Synsam, Stortorget 9, 211 22 Malmö, Sweden. The database also lists a second address, in Gamle Oslo, Norway; the letter goes to the one above.

Which language is my Synsam letter written in?

Swedish. Synsam's address is in Sweden, so the letter is prepared from the Swedish template under the subject line “Ämne: Begäran om uppsägning – [your name]”.

What do I need to cancel Synsam?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Synsam has on file.

Will Synsam confirm my cancellation?

The letter asks Synsam to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Synsam received the request. If a charge posts after that date, quote the receipt with your copy of the letter.