Cancel your CarPay subscription by mail
CarPay takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Letters to CarPay go to Malmö, Sweden.
Let Postbye cancel CarPay for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with CarPay.
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- 2 CarPay cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel CarPay by mail
Gather your account details
Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what CarPay has on file.
Prepare the letter
The request is prepared in Swedish (template sv), under the subject line “Ämne: Begäran om uppsägning – [your name]”: end the subscription, stop all further charges and confirm in writing to you.
Send the letter by certified mail
Address the envelope to CarPay, Malmö, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.
Keep the delivery receipt
Delivery confirmation is your evidence that CarPay was asked. Watch the next statement or two for any further CarPay charge.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your CarPay cancellation letter goes
Written requests to CarPay go to Stortorget 9, 211 22 Malmö, Sweden.
Copy the postal code 211 22 exactly: it is what routes the letter to Skåne län, Sweden.
Your name, address and email appear in a short block labelled Kontoinnehavare, Registrerad faktureringsadress and Registrerad e-postadress, under the greeting “Till berörd part,”.
Prefer to write it yourself? Use our letter template
Before you cancel CarPay, check these
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
- Use the same name and email as on the account. A mismatch can delay the request.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel CarPay for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
CarPay cancellation at a glance
- How CarPay accepts cancellations
- By mailed letter
- Mailing address on file
- CarPay Stortorget 9 211 22 Malmö Sweden
- Country
- Sweden
- Letter language
- Swedish (template sv)
- Added to the database
- June 25, 2026
- Data last checked
