Skip to content

Where to send your CarPay cancellation letter

Read the addresses on this page next to the full guide to cancelling CarPay.

The addresses we hold

If you are writing to CarPay, this is the page with the address on it: Malmö, 211 22, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

CarPayStortorget 9211 22 MalmöSweden

The Sweden address on file for CarPay. Postal code 211 22.

How to address the envelope

  1. Use the address letter for letter

    One address block, copied whole: Stortorget 9, 211 22 Malmö, Sweden. If any line differs from the card above, start the envelope again.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Buy the certified service

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the records

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

Your letter to CarPay

Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

CarPay Stortorget 9 211 22 Malmö Sweden

To whom it may concern,

I am cancelling my account with CarPay, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel CarPay for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel CarPay