Cancel your Telenet subscription by mail
Telenet takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Telenet receives written requests in Mechelen, Belgium.
Let Postbye cancel Telenet for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Telenet.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Telenet by mail
Gather your account details
Telenet will look your account up from what the letter says, so check the account number, the phone number or service address being cancelled and the name on the account first.
Write your request
The request is prepared in French (template fr), under the subject line “Objet : Demande d'annulation – [your name]”: end the subscription, stop all further charges and confirm in writing to you.
Send it by certified mail
Take the letter to the post office and ask for certified delivery to 2800 Mechelen. Keep the tracking number it gives you.
Hold on to the receipt
Once the letter is delivered, the date on the receipt is the date Telenet was told. Compare it with your statements over the next billing cycle.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Telenet cancellation letter goes
Telenet takes its post at Liersesteenweg 4, 2800 Mechelen, Belgium, which is where a cancellation letter belongs.
The postcode 2800 belongs to Antwerpen, Belgium, so this is where the envelope is delivered.
Your name, address and email appear in a short block labelled Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré, under the greeting “À qui de droit,”.
Prefer to write it yourself? Use our letter template
Every address we hold for Telenet, with the envelope wording
Before you cancel Telenet, check these
- If you are moving to another provider, keep the line active until the new service works, then cancel.
- Name the exact line or service address. Accounts with several lines can leave one of them running.
- Ask for a final bill in writing and return any rented equipment by tracked mail.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Telenet for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a phone or internet plan
Phone and internet providers tie cancellation to contracts, equipment balances and notice periods, so the request should name the exact line or service and ask for a final bill in writing.
A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.
Telenet cancellation at a glance
- How Telenet accepts cancellations
- By mailed letter
- Mailing address on file
- Telenet Liersesteenweg 4 2800 Mechelen Belgium
- Country
- Belgium
- Letter language
- French (template fr)
- Category (from the company name)
- Phone & internet
- Added to the database
- June 19, 2026
- Data last checked
