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Where to send your Temu cancellation letter

Read the addresses on this page next to the full guide to cancelling Temu.

The addresses we hold

Everything we hold on where Temu takes its post: the 02116 Boston delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

Temu31 St. James AvenueSuite 355Boston 02116

The head-office address for Temu, in Boston. ZIP code 02116.

Second address on file

TemuSaint Stephen's Green 251st floorD02 XF99 Dublin 2Ireland

The database lists this as a second address for Temu. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Use the address letter for letter

    Address the envelope to 31 St. James Avenue, Suite 355, Boston 02116. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it by certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep what the post office gives you

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

Your letter to Temu

A plain, dated letter to Temu asking for the cancellation, the end of every charge and written confirmation. Have the name and email on the account and, if you have one, an account or customer number to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Temu 31 St. James Avenue Suite 355 Boston 02116

To whom it may concern,

I am cancelling my account with Temu, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Temu for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Temu