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Where to send your Tenorshare cancellation letter

Read the addresses on this page next to the full guide to cancelling Tenorshare.

The addresses we hold

Everything we hold on where Tenorshare takes its post: the 000 Hong Kong delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

TenorshareLockhart Road 114000 Hong KongHong Kong

The Hong Kong address on file for Tenorshare. Postal code 000.

Second address on file

TenorshareSouth 1st StreetSan Jose 95113

The database lists this as a second address for Tenorshare. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Write the address as printed

    The front of the envelope carries Lockhart Road 114, 000 Hong Kong, Hong Kong and nothing else in the address block. Check the 000 digit by digit before it goes in the post.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the records

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter, written out

The letter below asks Tenorshare to end the account, stop further charges and confirm in writing. Put the account email, the plan or product name and the invoice or order number from your latest receipt in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Tenorshare Lockhart Road 114 000 Hong Kong Hong Kong

To whom it may concern,

I am cancelling my account with Tenorshare, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Tenorshare for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Tenorshare