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Cancel your Timely subscription by mail

Timely takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Timely receives written requests in Dunedin, New Zealand.

Let Postbye cancel Timely for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Timely.

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  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Timely by mail

  1. Collect the details you need

    Before writing, collect the account email, the plan or product name and the invoice or order number from your latest receipt. Timely can only act on a request it can match to an account.

  2. Set out the request

    Your Postbye letter to Timely asks for three things: the account closed, no further charges and a written confirmation, all under “Subject: Cancellation Request – [your name]”. It comes from our English template.

  3. Send it by certified mail

    Mail the letter by certified mail to the Dunedin address in the next section, and keep the tracking number.

  4. Keep proof the letter arrived

    Delivery confirmation is your evidence that Timely was asked. Watch the next statement or two for any further Timely charge.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Timely cancellation letter goes

TimelyStafford Street 89016 DunedinNew Zealand

Timely can be reached by post at Stafford Street 8, 9016 Dunedin, New Zealand.

The postcode 9016 belongs to Otago Region, New Zealand, so this is where the envelope is delivered.

Your details go in a block headed by Account holder, Billing address on file and Email on file, and the opening line is “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Timely, with the envelope wording

Before you cancel Timely, check these

  • Annual plans can charge a cancellation fee or continue to the end of the term. Check the term on your invoice.
  • Apps billed by an app store are cancelled in that store. Check which party appears on your statement.
  • Team and business plans are billed per seat. Name the plan and the number of seats in the request.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Timely for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Timely

Cancelling a software or app subscription

Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Timely cancellation at a glance

How Timely accepts cancellations
By mailed letter
Mailing address on file
Timely Stafford Street 8 9016 Dunedin New Zealand
Country
New Zealand
Letter language
English (template en-generic)
Category (from the company name)
Software & apps
Added to the database
April 30, 2026
Data last checked

Timely cancellation questions

Where do I send my Timely cancellation letter?

Address the letter to Timely, Stafford Street 8, 9016 Dunedin, New Zealand.

What should I check before I cancel Timely?

For a software or app subscription: team and business plans are billed per seat. Name the plan and the number of seats in the request.

What do I need to cancel Timely?

Have the account email, the plan or product name and the invoice or order number from your latest receipt to hand. The details in the letter need to match what Timely has on file.

Will Timely confirm my cancellation?

The letter asks Timely to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Timely received the request. If a charge posts after that date, quote the receipt with your copy of the letter.