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Where to send your Timely cancellation letter

Read the addresses on this page next to the full guide to cancelling Timely.

The addresses we hold

If you are writing to Timely, this is the page with the address on it: Dunedin, 9016, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

TimelyStafford Street 89016 DunedinNew Zealand

The New Zealand address on file for Timely. Postal code 9016.

How to address the envelope

  1. Copy the address exactly

    Write out Stafford Street 8, 9016 Dunedin, New Zealand as shown above, including the 9016 postal code, exactly as printed.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Timely has moved.

  3. Certified mail, not a courier

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Dunedin is traceable from the article number until it is signed for.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter to send

The letter below asks Timely to end the account, stop further charges and confirm in writing. Put the account email, the plan or product name and the invoice or order number from your latest receipt in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Timely Stafford Street 8 9016 Dunedin New Zealand

To whom it may concern,

I am cancelling my account with Timely, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Timely for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Timely