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Where to send your Tomtom cancellation letter

Read the addresses on this page next to the full guide to cancelling Tomtom.

The addresses we hold

If you are writing to Tomtom, this is the page with the address on it: Amsterdam, 1011 AC, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

TomtomDe Ruijterkade 1541011 AC AmsterdamNetherlands

The Netherlands address on file for Tomtom. Postal code 1011 AC.

How to address the envelope

  1. Write the address as printed

    The front of the envelope carries De Ruijterkade 154, 1011 AC Amsterdam, Netherlands and nothing else in the address block. Check the 1011 AC digit by digit before it goes in the post.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Ask for certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the records

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

Your letter to Tomtom

What the letter to Tomtom says: one clear cancellation request, no reasons given, the account email, the plan or product name and the invoice or order number from your latest receipt quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Tomtom De Ruijterkade 154 1011 AC Amsterdam Netherlands

To whom it may concern,

I am cancelling my account with Tomtom, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Tomtom for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Tomtom