Where to send your TotalAV cancellation letter
Read the addresses on this page next to the full guide to cancelling TotalAV.
The addresses we hold
The address a cancellation letter to TotalAV needs, and every other address we hold, starting in Boston: copy the lines exactly and the envelope sorts itself.
Where the letter goesMailing address
TotalAV250 Northern AvenueFloor 3Boston, MA 02210The head-office address for TotalAV, in Massachusetts. ZIP code 02210.
How to address the envelope
Copy it exactly onto the envelope
Copy 250 Northern Avenue, Floor 3, Boston, MA 02210 letter for letter. A wrong digit in 02210 is enough to send the letter on a detour.
Add your return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if TotalAV has moved.
Ask for certified mail
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
Keep what the post office gives you
Keep your copy of the letter, the receipt and the delivery record in one place. Because Cancel before renewal, the date on the receipt is the date that matters.
The cancellation letter
What the letter to TotalAV says: one clear cancellation request, no reasons given, the account or subscription number, the email the plan was bought with and the address or devices it covers quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
TotalAV 250 Northern Avenue Floor 3 Boston, MA 02210
To whom it may concern,
I am cancelling my account with TotalAV, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
I am giving notice under my agreement: Cancel before renewal.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel TotalAV for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.