Where to send your TouchShort cancellation letter
Read the addresses on this page next to the full guide to cancelling TouchShort.
The addresses we hold
The addresses below are what our database holds for TouchShort, first the one a cancellation letter belongs to in Kwun Tong, then the others, so you can tell them apart.
Where the letter goesMailing address
TouchShort31 Hing Yip StreetRoom A17, 2/F, Hing Yip Centre000 Kwun TongHong KongThe Hong Kong address on file for TouchShort. Postal code 000.
How to address the envelope
Use the address letter for letter
The front of the envelope carries 31 Hing Yip Street, Room A17, 2/F, Hing Yip Centre, 000 Kwun Tong, Hong Kong and nothing else in the address block. Check the 000 digit by digit before it goes in the post.
Add your return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Certified mail, not a courier
Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.
Keep the proof together
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The cancellation letter
Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
TouchShort 31 Hing Yip Street Room A17, 2/F, Hing Yip Centre 000 Kwun Tong Hong Kong
To whom it may concern,
I am cancelling my account with TouchShort, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel TouchShort for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.