Where to send your Trainerize cancellation letter
Read the addresses on this page next to the full guide to cancelling Trainerize.
The addresses we hold
One place for Trainerize's mailing addresses: the Vancouver delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.
Where the letter goesMailing address
TrainerizeHomer Street 1250Suite 305V6B 1C6 VancouverCanadaThe Canada address on file for Trainerize. Postal code V6B 1C6.
How to address the envelope
Copy it exactly onto the envelope
The envelope reads Homer Street 1250, Suite 305, V6B 1C6 Vancouver, Canada. Match the spacing and the box or street line exactly as printed.
Add the return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it by certified mail
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep the proof together
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
The letter, written out
What the letter to Trainerize says: one clear cancellation request, no reasons given, your membership number, the home club you joined at and the name on the membership agreement quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Trainerize Homer Street 1250 Suite 305 V6B 1C6 Vancouver Canada
To whom it may concern,
I am cancelling my account with Trainerize, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Trainerize for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.