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Where to send your Trello cancellation letter

Read the addresses on this page next to the full guide to cancelling Trello.

The addresses we hold

Every address our database holds for Trello, with the San Francisco one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

TrelloBush Street 350Floor 13San Francisco 94104

The head-office address for Trello, in San Francisco. ZIP code 94104.

How to address the envelope

  1. Copy it exactly onto the envelope

    Address the envelope to Bush Street 350, Floor 13, San Francisco 94104. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Trello has moved.

  3. Send it certified

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the proof together

    Hold on to the letter copy, the receipt and the tracking page.

The cancellation letter

The request itself is short: Trello is asked to end the account, stop the charges and confirm in writing, with the account email, the plan or product name and the invoice or order number from your latest receipt where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Trello Bush Street 350 Floor 13 San Francisco 94104

To whom it may concern,

I am cancelling my account with Trello, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Trello for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Trello