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Cancel your TSB Bank subscription by mail

TSB Bank takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. The cancellation address on file for TSB Bank is in New Plymouth, New Zealand.

Let Postbye cancel TSB Bank for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with TSB Bank.

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  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel TSB Bank by mail

  1. Find your account details

    Put the account email, the last four digits of the linked bank account or card and the membership tier in front of you before you write: the request to TSB Bank is only as good as the details it quotes.

  2. Write the cancellation request

    State plainly that you want the TSB Bank account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Cancellation Request – [your name]”).

  3. Post the letter

    Address the envelope to TSB Bank, New Plymouth, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.

  4. Keep the delivery receipt

    Delivery confirmation is your evidence that TSB Bank was asked. Watch the next statement or two for any further TSB Bank charge.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your TSB Bank cancellation letter goes

TSB BankCare of TSB Bank; L1&2; 62 Gill Street4310 New PlymouthNew Zealand

The mailing address we hold for TSB Bank is Care of TSB Bank; L1&2; 62 Gill Street, 4310 New Plymouth, New Zealand.

The postcode 4310 belongs to Taranaki, New Zealand, so this is where the envelope is delivered.

Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Account holder, Billing address on file and Email on file.

Prefer to write it yourself? Use our letter template

Every address we hold for TSB Bank, with the envelope wording

Before you cancel TSB Bank, check these

  • Settle any outstanding balance first. Closing a membership does not clear what you owe.
  • Ask for the direct debit or card authorisation to be ended, not only the membership.
  • Investment and credit-builder products can have their own steps for closing the underlying account.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel TSB Bank for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel TSB Bank

Cancelling a finance or credit subscription

Finance and credit apps bill a membership fee through a linked account, so the request has to end the membership and the authorisation to take payments.

If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.

TSB Bank cancellation at a glance

How TSB Bank accepts cancellations
By mailed letter
Mailing address on file
TSB Bank Care of TSB Bank; L1&2; 62 Gill Street 4310 New Plymouth New Zealand
Country
New Zealand
Letter language
English (template en-generic)
Category (from the company name)
Finance & credit
Added to the database
September 28, 2026
Data last checked

TSB Bank cancellation questions

Where do I send my TSB Bank cancellation letter?

Address the letter to TSB Bank, Care of TSB Bank; L1&2; 62 Gill Street, 4310 New Plymouth, New Zealand.

What should I check before I cancel TSB Bank?

For a finance or credit subscription: investment and credit-builder products can have their own steps for closing the underlying account.

What do I need to cancel TSB Bank?

Have the account email, the last four digits of the linked bank account or card and the membership tier to hand. The details in the letter need to match what TSB Bank has on file.

Will TSB Bank confirm my cancellation?

The letter asks TSB Bank to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date TSB Bank received the request. If a charge posts after that date, quote the receipt with your copy of the letter.