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Cancel your Udemy subscription by mail

Directly with Udemy, the way to cancel is: Online (Subscription page > Cancel subscription). Notice rule: Cancel any time; access continues to the end of the paid period.

Let Postbye cancel Udemy for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Udemy.

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  • 3 Udemy cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Udemy by mail

  1. Collect the details you need

    Udemy will look your account up from what the letter says, so check the email on the account, the name of the plan or course bundle and the date of your last payment first.

  2. Draft the request

    Your Postbye letter to Udemy asks for three things: the account closed, no further charges and a written confirmation. It comes from our English template.

  3. Find the postal address

    Check the contact or terms pages on support.udemy.com for the current postal address, then mail the letter there by certified mail and keep the tracking number.

  4. Keep proof the letter arrived

    It shows the date Udemy received your letter. Check your next statement: no Udemy charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Udemy cancellation letter goes

We do not hold a mailing address for Udemy. The contact pages on support.udemy.com list the current one.

Prefer to write it yourself? Use our letter template

Before you cancel Udemy, check these

Notice period: Cancel any time; access continues to the end of the paid period. Work out your cancellation deadline.

  • Subscriptions bought through the iOS or Android app are processed by Apple/Google and must be cancelled there; Udemy cannot cancel them
  • Free trials: use Cancel trial on the Subscription page before the trial ends to avoid the charge
  • Plans bought on Udemy.com are not refundable unless required by law (the 30-day refund covers single courses only)

If you pay through someone else

  • In-app purchases are cancelled in Apple or Google Play subscription settings

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Udemy for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Udemy

Cancelling a learning subscription

Learning platforms push annual plans and free trials that turn into paid ones, so the request should name the plan and the date the trial or term ends.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Udemy lets you cancel directly (online (Subscription page > Cancel subscription)). A letter is the fallback that leaves a dated record when the direct route fails.

Udemy cancellation at a glance

How Udemy accepts cancellations
Online (Subscription page > Cancel subscription)
Category
Education & learning
Verified on

Udemy cancellation questions

Where do I send my Udemy cancellation letter?

We do not hold a mailing address for Udemy. Check the contact or terms pages on support.udemy.com, or the address on your latest invoice, then mail the letter there.

Does Udemy require notice before I cancel?

The rule we recorded for Udemy: Cancel any time; access continues to the end of the paid period. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Udemy?

Have the email on the account, the name of the plan or course bundle and the date of your last payment to hand. The details in the letter need to match what Udemy has on file.

Will Udemy confirm my cancellation?

The letter asks Udemy to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Udemy received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Does Udemy give refunds?

Plans bought on Udemy.com are not refundable unless required by law (the 30-day refund covers single courses only).

Does Udemy have a free trial?

Free trials: use Cancel trial on the Subscription page before the trial ends to avoid the charge.