Where to send your Universal cancellation letter
Read the addresses on this page next to the full guide to cancelling Universal.
The addresses we hold
This page shows every mailing address we hold for Universal, starting with the one a cancellation letter should go to in Madrid, 28046, and how to address the envelope so it arrives without a query.
Where the letter goesMailing address
UniversalPaseo de la Castellana 95928046 MadridSpainThe Spain address on file for Universal. Postal code 28046.
Second address on file
UniversalRua Marquês de Pombal 2520230240 Rio de JaneiroBrazilThe database lists this as a second address for Universal. Use the primary address above unless your agreement names this one.
How to address the envelope
Copy the address exactly
Address the envelope to Paseo de la Castellana 95, 9, 28046 Madrid, Spain. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.
Add the return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Send it by certified mail
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep what the post office gives you
Hold on to the letter copy, the receipt and the tracking page.
The letter, written out
A plain, dated letter to Universal asking for the cancellation, the end of every charge and written confirmation. Have the name and email on the account and, if you have one, an account or customer number to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Universal Paseo de la Castellana 95 9 28046 Madrid Spain
To whom it may concern,
I am cancelling my account with Universal, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Universal for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.