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Where to send your Upwork cancellation letter

Read the addresses on this page next to the full guide to cancelling Upwork.

The addresses we hold

One place for Upwork's mailing addresses: the West Valley City delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

UpworkSouth 4400 West 3490West Valley City 84120

The head-office address for Upwork, in West Valley City. ZIP code 84120.

How to address the envelope

  1. Copy it exactly onto the envelope

    One address block, copied whole: South 4400 West 3490, West Valley City 84120. If any line differs from the card above, start the envelope again.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Upwork has moved.

  3. Send it certified

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter, written out

A plain, dated letter to Upwork asking for the cancellation, the end of every charge and written confirmation. Have your member number, the name on the membership and the renewal date shown on your latest invoice to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Upwork South 4400 West 3490 West Valley City 84120

To whom it may concern,

I am cancelling my account with Upwork, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Upwork for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Upwork