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Where to send your USAA cancellation letter

Read the addresses on this page next to the full guide to cancelling USAA.

The addresses we hold

The addresses below are what our database holds for USAA, first the one a cancellation letter belongs to in San Antonio, then the others, so you can tell them apart.

Where the letter goesMailing address

USAA9800 Fredericksburg RdSan Antonio, TX 78288

USAA takes its post at this Texas address (ZIP 78288).

How to address the envelope

  1. Copy it exactly onto the envelope

    Address the envelope to 9800 Fredericksburg Rd, San Antonio, TX 78288. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add the return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if USAA has moved.

  3. Buy the certified service

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the proof together

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file, especially with the notice rule: Talk to a representative; refund typically 3 to 10 business days unless balance is owed.

The letter to send

A plain, dated letter to USAA asking for the cancellation, the end of every charge and written confirmation. Have the policy number, the name on the policy and the date you want cover to end to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

USAA 9800 Fredericksburg Rd San Antonio, TX 78288

To whom it may concern,

I am cancelling my account with USAA, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

I am giving notice under my agreement: Talk to a representative; refund typically 3 to 10 business days unless balance is owed.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel USAA for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel USAA