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Cancel your Velib subscription by mail

Cancelling Velib means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. Velib receives written requests in Asnières-sur-Seine, France.

Let Postbye cancel Velib for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Velib.

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  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Velib by mail

  1. Start with your account details

    Before writing, collect the name and email on the account and, if you have one, an account or customer number. Velib can only act on a request it can match to an account.

  2. Write the cancellation request

    Postbye drafts the request in French, the language of France, with “Objet : Demande d'annulation – [your name]” as the subject line. It asks Velib to close the subscription, stop billing and confirm in writing.

  3. Send the letter by certified mail

    Send the letter to the Asnières-sur-Seine mailing address shown below by certified mail. Keep the tracking number safe.

  4. Hold on to the receipt

    File the receipt with the letter. A Velib charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Velib cancellation letter goes

VelibTSA 7111192600 Asnières-sur-SeineFrance

For a letter to Velib, use TSA 71111, 92600 Asnières-sur-Seine, France.

“TSA 71111” is a post-office box or mail-sorting line, so it takes post and not couriers: certified mail is the right way to reach it.

Your details go in a block headed by Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré, and the opening line is “À qui de droit,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Velib, with the envelope wording

Before you cancel Velib, check these

  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Velib for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Velib

How cancelling by mail works

A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Velib cancellation at a glance

How Velib accepts cancellations
By mailed letter
Mailing address on file
Velib TSA 71111 92600 Asnières-sur-Seine France
Country
France
Letter language
French (template fr)
Added to the database
June 4, 2026
Data last checked

Velib cancellation questions

Where do I send my Velib cancellation letter?

Address the letter to Velib, TSA 71111, 92600 Asnières-sur-Seine, France.

Which language is my Velib letter written in?

French. Velib's address is in France, so the letter is prepared from the French template under the subject line “Objet : Demande d'annulation – [your name]”.

What do I need to cancel Velib?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Velib has on file.

Will Velib confirm my cancellation?

The letter asks Velib to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Velib received the request. If a charge posts after that date, quote the receipt with your copy of the letter.