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Where to send your Velib cancellation letter

Read the addresses on this page next to the full guide to cancelling Velib.

The addresses we hold

One place for Velib's mailing addresses: the Asnières-sur-Seine delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

VelibTSA 7111192600 Asnières-sur-SeineFrance

The France address on file for Velib. Postal code 92600.

How to address the envelope

  1. Copy it exactly onto the envelope

    One address block, copied whole: TSA 71111, 92600 Asnières-sur-Seine, France. If any line differs from the card above, start the envelope again.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Buy the certified service

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. File the receipt with your copy

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter, written out

The request itself is short: Velib is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Velib TSA 71111 92600 Asnières-sur-Seine France

To whom it may concern,

I am cancelling my account with Velib, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Velib for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Velib