Cancel your Viber subscription by mail
Viber accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. Post for Viber is handled in Luxembourg, Luxembourg, which is where your letter is headed.
Let Postbye cancel Viber for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Viber.
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- 3 Viber cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Viber by mail
Start with your account details
Viber will look your account up from what the letter says, so check the account email, the plan or product name and the invoice or order number from your latest receipt first.
Put the request in writing
The request is prepared in French (template fr), under the subject line “Objet : Demande d'annulation – [your name]”: end the subscription, stop all further charges and confirm in writing to you.
Send it by certified mail
Address the envelope to Viber, Luxembourg, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.
Save the tracking record
Once the letter is delivered, the date on the receipt is the date Viber was told. Compare it with your statements over the next billing cycle.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Viber cancellation letter goes
Written requests to Viber go to 2 rue du Fossé, L-1536 Luxembourg, Luxembourg.
Postal code L-1536 places the address in Luxembourg, Luxembourg.
Your name, address and email appear in a short block labelled Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré, under the greeting “À qui de droit,”.
Prefer to write it yourself? Use our letter template
Before you cancel Viber, check these
- Annual plans can charge a cancellation fee or continue to the end of the term. Check the term on your invoice.
- Apps billed by an app store are cancelled in that store. Check which party appears on your statement.
- Team and business plans are billed per seat. Name the plan and the number of seats in the request.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Viber for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a software or app subscription
Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
Open viber.com and look at the billing section: if a partner collects the payment, the request has to reach them too.
Viber cancellation at a glance
- How Viber accepts cancellations
- By mailed letter
- Mailing address on file
- Viber 2 rue du Fossé L-1536 Luxembourg Luxembourg
- Country
- Luxembourg
- Letter language
- French (template fr)
- Website
- viber.com
- Category (from the company name)
- Software & apps
- Added to the database
- August 21, 2026
- Data last checked
