Where to send your Viber cancellation letter
Read the addresses on this page next to the full guide to cancelling Viber.
The addresses we hold
One place for Viber's mailing addresses: the Luxembourg delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.
Where the letter goesMailing address
Viber2 rue du FosséL-1536 LuxembourgLuxembourgThe Luxembourg address on file for Viber. Postal code L-1536.
How to address the envelope
Use the address letter for letter
The front of the envelope carries 2 rue du Fossé, L-1536 Luxembourg, Luxembourg and nothing else in the address block. Check the L-1536 digit by digit before it goes in the post.
Add your return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Ask for certified mail
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep what the post office gives you
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The cancellation letter
The letter below asks Viber to end the account, stop further charges and confirm in writing. Put the account email, the plan or product name and the invoice or order number from your latest receipt in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Viber 2 rue du Fossé L-1536 Luxembourg Luxembourg
To whom it may concern,
I am cancelling my account with Viber, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Viber for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.