Where to send your Viki cancellation letter
Read the addresses on this page next to the full guide to cancelling Viki.
The addresses we hold
Everything we hold on where Viki takes its post: the 94402 San Mateo delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
Viki800 Concar DriveSan Mateo, CA 94402Viki takes its post at this California address (ZIP 94402).
Second address on file
VikiMarket Street 835700San Francisco 94109The database lists this as a second address for Viki. Use the primary address above unless your agreement names this one.
How to address the envelope
Copy it exactly onto the envelope
One address block, copied whole: 800 Concar Drive, San Mateo, CA 94402. If any line differs from the card above, start the envelope again.
Put your own address on it
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Viki has moved.
Certified mail, not a courier
Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.
Keep the records
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The letter, written out
Copy the letter below onto one page, fill in the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement, and it is ready for the envelope. Our template builds the same letter on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Viki 800 Concar Drive San Mateo, CA 94402
To whom it may concern,
I am cancelling my account with Viki, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Viki for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.