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Where to send your Vivamax cancellation letter

Read the addresses on this page next to the full guide to cancelling Vivamax.

The addresses we hold

Every address our database holds for Vivamax, with the Pasig City one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

VivamaxExchange Road, PSE CentreEast Tower, 7th Floor1605 Pasig CityPhilippines

The Philippines address on file for Vivamax. Postal code 1605.

Second address on file

VivamaxRockwell Drive 11210 MakatiPhilippines

The database lists this as a second address for Vivamax. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy it exactly onto the envelope

    Write out Exchange Road, PSE Centre, East Tower, 7th Floor, 1605 Pasig City, Philippines as shown above, including the 1605 postal code, exactly as printed.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Ask for certified mail

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep the records

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

Your letter to Vivamax

The request itself is short: Vivamax is asked to end the account, stop the charges and confirm in writing, with the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Vivamax Exchange Road, PSE Centre East Tower, 7th Floor 1605 Pasig City Philippines

To whom it may concern,

I am cancelling my account with Vivamax, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Vivamax for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Vivamax