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Where to send your Voi Scooter Pass cancellation letter

Read the addresses on this page next to the full guide to cancelling Voi Scooter Pass.

The addresses we hold

The address a cancellation letter to Voi Scooter Pass needs, and every other address we hold, starting in Ismaning: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

Voi Scooter PassOskar-Messter-Straße 1585737 IsmaningGermany

The Germany address on file for Voi Scooter Pass. Postal code 85737.

How to address the envelope

  1. Copy it exactly onto the envelope

    Write out Oskar-Messter-Straße 15, 85737 Ismaning, Germany as shown above, including the 85737 postal code, exactly as printed.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it certified

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep the records

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

Your letter to Voi Scooter Pass

What the letter to Voi Scooter Pass says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Voi Scooter Pass Oskar-Messter-Straße 15 85737 Ismaning Germany

To whom it may concern,

I am cancelling my account with Voi Scooter Pass, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Voi Scooter Pass for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Voi Scooter Pass