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Where to send your Vox cancellation letter

Read the addresses on this page next to the full guide to cancelling Vox.

The addresses we hold

If you are writing to Vox, this is the page with the address on it: Madrid, 28036, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

VoxCalle del Bambú 1228036 MadridSpain

The Spain address on file for Vox. Postal code 28036.

How to address the envelope

  1. Copy it exactly onto the envelope

    One address block, copied whole: Calle del Bambú 12, 28036 Madrid, Spain. If any line differs from the card above, start the envelope again.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Certified mail, not a courier

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. File the receipt with your copy

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The cancellation letter

Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Vox Calle del Bambú 12 28036 Madrid Spain

To whom it may concern,

I am cancelling my account with Vox, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Vox for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Vox