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Where to send your Wetransfer cancellation letter

Read the addresses on this page next to the full guide to cancelling Wetransfer.

The addresses we hold

Everything we hold on where Wetransfer takes its post: the 1096 BL Amsterdam delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

WetransferWillem Fenengastraat 191096 BL AmsterdamNetherlands

The Netherlands address on file for Wetransfer. Postal code 1096 BL.

Second address on file

WetransferKeizersgracht 2811016 ED AmsterdamNetherlands

The database lists this as a second address for Wetransfer. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Write the address as printed

    Copy Willem Fenengastraat 19, 1096 BL Amsterdam, Netherlands letter for letter. A wrong digit in 1096 BL is enough to send the letter on a detour.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it by certified mail

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. File the receipt with your copy

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The cancellation letter

Copy the letter below onto one page, fill in the account email, the plan or product name and the invoice or order number from your latest receipt, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Wetransfer Willem Fenengastraat 19 1096 BL Amsterdam Netherlands

To whom it may concern,

I am cancelling my account with Wetransfer, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Wetransfer for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Wetransfer