Skip to content

Where to send your Whitebook cancellation letter

Read the addresses on this page next to the full guide to cancelling Whitebook.

The addresses we hold

Everything we hold on where Whitebook takes its post: the 20230240 Rio de Janeiro delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

WhitebookRua Marquês de Pombal 2520230240 Rio de JaneiroBrazil

The Brazil address on file for Whitebook. Postal code 20230240.

How to address the envelope

  1. Use the address letter for letter

    Address the envelope to Rua Marquês de Pombal 25, 20230240 Rio de Janeiro, Brazil. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it by certified mail

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the records

    Hold on to the letter copy, the receipt and the tracking page.

The letter to send

The request itself is short: Whitebook is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Whitebook Rua Marquês de Pombal 25 20230240 Rio de Janeiro Brazil

To whom it may concern,

I am cancelling my account with Whitebook, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Whitebook for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Whitebook