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Cancel your Wibox subscription by mail

Wibox accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. Wibox receives written requests in Villeneuve-d'Ascq, France.

Let Postbye cancel Wibox for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Wibox.

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  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Wibox by mail

  1. Get your account details together

    Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Wibox has on file.

  2. Set out the request

    Postbye writes the letter in French from our French template, because Wibox's address is in France. It opens with the subject line “Objet : Demande d'annulation – [your name]” and asks Wibox to end the subscription, stop all further charges and confirm in writing.

  3. Send it by certified mail

    Use certified mail for the 59650 Villeneuve-d'Ascq address in the next section, so the post office records the delivery. Write down the tracking number.

  4. Keep the proof of delivery

    Once the letter is delivered, the date on the receipt is the date Wibox was told. Compare it with your statements over the next billing cycle.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Wibox cancellation letter goes

WiboxBoulevard de Tournai 2455ème étage59650 Villeneuve-d'AscqFrance

Written requests to Wibox go to Boulevard de Tournai 245, 5ème étage, 59650 Villeneuve-d'Ascq, France.

Villeneuve-d'Ascq is in Hauts-de-France, France; the postal code to quote is 59650.

The letter greets the reader with “À qui de droit,”; your own details sit under the labels Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré.

Prefer to write it yourself? Use our letter template

Every address we hold for Wibox, with the envelope wording

Before you cancel Wibox, check these

  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
  • Use the same name and email as on the account. A mismatch can delay the request.
  • Check your next statement: no charge should appear after the cancellation date.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Wibox for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Wibox

How cancelling by mail works

A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Wibox cancellation at a glance

How Wibox accepts cancellations
By mailed letter
Mailing address on file
Wibox Boulevard de Tournai 245 5ème étage 59650 Villeneuve-d'Ascq France
Country
France
Letter language
French (template fr)
Added to the database
June 4, 2026
Data last checked

Wibox cancellation questions

Where do I send my Wibox cancellation letter?

Address the letter to Wibox, Boulevard de Tournai 245, 5ème étage, 59650 Villeneuve-d'Ascq, France.

Which language is my Wibox letter written in?

French. Wibox's address is in France, so the letter is prepared from the French template under the subject line “Objet : Demande d'annulation – [your name]”.

What do I need to cancel Wibox?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Wibox has on file.

Will Wibox confirm my cancellation?

The letter asks Wibox to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Wibox received the request. If a charge posts after that date, quote the receipt with your copy of the letter.