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Where to send your Wibox cancellation letter

Read the addresses on this page next to the full guide to cancelling Wibox.

The addresses we hold

One place for Wibox's mailing addresses: the Villeneuve-d'Ascq delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

WiboxBoulevard de Tournai 2455ème étage59650 Villeneuve-d'AscqFrance

The France address on file for Wibox. Postal code 59650.

How to address the envelope

  1. Use the address letter for letter

    One address block, copied whole: Boulevard de Tournai 245, 5ème étage, 59650 Villeneuve-d'Ascq, France. If any line differs from the card above, start the envelope again.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Ask for certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the records

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The letter, written out

Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Wibox Boulevard de Tournai 245 5ème étage 59650 Villeneuve-d'Ascq France

To whom it may concern,

I am cancelling my account with Wibox, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Wibox for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Wibox