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Where to send your WordPress cancellation letter

Read the addresses on this page next to the full guide to cancelling WordPress.

The addresses we hold

If you are writing to WordPress, this is the page with the address on it: San Francisco, 94110, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

WordPress29th Street 60San Francisco 94110

San Francisco, ZIP 94110: where mail for WordPress is delivered.

Second address on file

WordPressUnit A11, Fairoaks AirportChobham, Woking, SurreyGU24 8HU WokingUnited Kingdom

The database lists this as a second address for WordPress. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy it exactly onto the envelope

    Write out 29th Street 60, San Francisco 94110 as shown above, including the 94110 postal code, exactly as printed.

  2. Add the return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if WordPress has moved.

  3. Send it certified

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to San Francisco is traceable from the article number until it is signed for.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter, written out

What the letter to WordPress says: one clear cancellation request, no reasons given, the account email, the plan or product name and the invoice or order number from your latest receipt quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

WordPress 29th Street 60 San Francisco 94110

To whom it may concern,

I am cancelling my account with WordPress, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel WordPress for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel WordPress