Where to send your Xero cancellation letter
Read the addresses on this page next to the full guide to cancelling Xero.
The addresses we hold
The addresses below are what our database holds for Xero, first the one a cancellation letter belongs to in Milton Keynes, then the others, so you can tell them apart.
Where the letter goesMailing address
Xero100 Avebury Boulevard5th FloorMK9 1FH Milton KeynesUnited KingdomThe United Kingdom address on file for Xero. Postal code MK9 1FH.
Second address on file
XeroTaranaki Street 23196011 WellingtonNew ZealandThe database lists this as a second address for Xero. Use the primary address above unless your agreement names this one.
How to address the envelope
Write the address as printed
The envelope reads 100 Avebury Boulevard, 5th Floor, MK9 1FH Milton Keynes, United Kingdom. Match the spacing and the box or street line exactly as printed.
Put your own address on it
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Buy the certified service
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep the proof together
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
The letter, written out
The request itself is short: Xero is asked to end the account, stop the charges and confirm in writing, with the account email, the plan or product name and the invoice or order number from your latest receipt where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Xero 100 Avebury Boulevard 5th Floor MK9 1FH Milton Keynes United Kingdom
To whom it may concern,
I am cancelling my account with Xero, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Xero for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.