Cancel your Ximalaya subscription by mail
Cancelling Ximalaya means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. The cancellation address on file for Ximalaya is in Shanghai, China.
Let Postbye cancel Ximalaya for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Ximalaya.
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- 2 Ximalaya cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Ximalaya by mail
Note your account details
Ximalaya will look your account up from what the letter says, so check the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement first.
Write the cancellation request
Postbye drafts the request in Chinese, the language of China, with “主题：取消请求 – [your name]” as the subject line. It asks Ximalaya to close the subscription, stop billing and confirm in writing.
Send the letter by certified mail
Send it certified to Shanghai, China, copying the address from the next section letter for letter, and keep the receipt slip.
Keep the proof of delivery
Keep the tracking record with your copy of the letter. If Ximalaya bills you after the date it received the request, you have the dates to point to.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Ximalaya cancellation letter goes
For a letter to Ximalaya, use 上海市闵行区紫星路588号2幢2062室, 201100 Shanghai, China.
Copy the postal code 201100 exactly: it is what routes the letter to Shanghai, China.
Your name, address and email appear in a short block labelled 账户持有人, 存档的账单地址 and 存档的电子邮件地址, under the greeting “相关负责人：”.
Prefer to write it yourself? Use our letter template
Every address we hold for Ximalaya, with the envelope wording
Before you cancel Ximalaya, check these
- Bundles and add-on channels can be billed separately from the base plan. Ask for every line to be cancelled.
- Check the billing date on your statement and send the request well before it, so the cancellation lands inside the current period.
- If an app store, phone carrier or TV provider bills you, the service itself cannot cancel it. Cancel with the billing partner as well.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Ximalaya for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a streaming or entertainment subscription
Streaming plans renew silently each month, and many are billed by a partner such as an app store or a TV provider rather than the service itself, so the request has to reach whoever actually bills you.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
Ximalaya cancellation at a glance
- How Ximalaya accepts cancellations
- By mailed letter
- Mailing address on file
- Ximalaya 上海市闵行区紫星路588号2幢2062室 201100 Shanghai China
- Country
- China
- Letter language
- Chinese (template zh)
- Category (from the company name)
- Streaming & entertainment
- Added to the database
- September 29, 2026
- Data last checked
