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Where to send your Yello Strom cancellation letter

Read the addresses on this page next to the full guide to cancelling Yello Strom.

The addresses we hold

Everything we hold on where Yello Strom takes its post: the 50679 Köln delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

Yello StromSiegburger Straße 22950679 KölnGermany

The Germany address on file for Yello Strom. Postal code 50679.

How to address the envelope

  1. Write the address as printed

    One address block, copied whole: Siegburger Straße 229, 50679 Köln, Germany. If any line differs from the card above, start the envelope again.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter to send

The request itself is short: Yello Strom is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Yello Strom Siegburger Straße 229 50679 Köln Germany

To whom it may concern,

I am cancelling my account with Yello Strom, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Yello Strom for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Yello Strom