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Where to send your YI Cloud cancellation letter

Read the addresses on this page next to the full guide to cancelling YI Cloud.

The addresses we hold

Everything we hold on where YI Cloud takes its post: the 95110 San Jose delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

YI Cloud2033 Gateway PlaceSuite 400San Jose 95110

San Jose, ZIP 95110: where mail for YI Cloud is delivered.

How to address the envelope

  1. Use the address letter for letter

    The envelope reads 2033 Gateway Place, Suite 400, San Jose 95110. Match the spacing and the box or street line exactly as printed.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Certified mail, not a courier

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to San Jose is traceable from the article number until it is signed for.

  4. Keep what the post office gives you

    Hold on to the letter copy, the receipt and the tracking page.

Your letter to YI Cloud

The letter below asks YI Cloud to end the account, stop further charges and confirm in writing. Put the account email, the plan or product name and the invoice or order number from your latest receipt in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

YI Cloud 2033 Gateway Place Suite 400 San Jose 95110

To whom it may concern,

I am cancelling my account with YI Cloud, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel YI Cloud for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel YI Cloud