Cancel your Youdao subscription by mail
Cancelling Youdao means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. Post for Youdao is handled in Beijing, China, which is where your letter is headed.
Let Postbye cancel Youdao for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Youdao.
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- 2 Youdao cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Youdao by mail
Find your account details
Put the account email, the plan or product name and the invoice or order number from your latest receipt in front of you before you write: the request to Youdao is only as good as the details it quotes.
Prepare the letter
Because Youdao is dealt with in Chinese, the letter is written in Chinese (template zh). Subject: “主题：取消请求 – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.
Send the letter by certified mail
Mail the letter by certified mail to the Beijing address in the next section, and keep the tracking number.
File the delivery record
Delivery confirmation is your evidence that Youdao was asked. Watch the next statement or two for any further Youdao charge.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Youdao cancellation letter goes
The mailing address we hold for Youdao is 北京市海淀区西北旺东路10号院中关村软件园西区7号楼A座1层, 100193 Beijing, China.
The postcode 100193 belongs to Beijing, China, so this is where the envelope is delivered.
The letter is addressed “相关负责人：” and its details block uses the labels 账户持有人, 存档的账单地址 and 存档的电子邮件地址.
Prefer to write it yourself? Use our letter template
Before you cancel Youdao, check these
- Export or download your data first. Access often ends on the cancellation date.
- Annual plans can charge a cancellation fee or continue to the end of the term. Check the term on your invoice.
- Apps billed by an app store are cancelled in that store. Check which party appears on your statement.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Youdao for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a software or app subscription
Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Youdao cancellation at a glance
- How Youdao accepts cancellations
- By mailed letter
- Mailing address on file
- Youdao 北京市海淀区西北旺东路10号院中关村软件园西区7号楼A座1层 100193 Beijing China
- Country
- China
- Letter language
- Chinese (template zh)
- Category (from the company name)
- Software & apps
- Added to the database
- September 29, 2026
- Data last checked
