Where to send your Youdao cancellation letter
Read the addresses on this page next to the full guide to cancelling Youdao.
The addresses we hold
The addresses below are what our database holds for Youdao, first the one a cancellation letter belongs to in Beijing, then the others, so you can tell them apart.
Where the letter goesMailing address
Youdao北京市海淀区西北旺东路10号院中关村软件园西区7号楼A座1层100193 BeijingChinaThe China address on file for Youdao. Postal code 100193.
How to address the envelope
Copy the address exactly
The envelope reads 北京市海淀区西北旺东路10号院中关村软件园西区7号楼A座1层, 100193 Beijing, China. Match the spacing and the box or street line exactly as printed.
Add the return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it by certified mail
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep what the post office gives you
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The cancellation letter
A plain, dated letter to Youdao asking for the cancellation, the end of every charge and written confirmation. Have the account email, the plan or product name and the invoice or order number from your latest receipt to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Youdao 北京市海淀区西北旺东路10号院中关村软件园西区7号楼A座1层 100193 Beijing China
To whom it may concern,
I am cancelling my account with Youdao, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Youdao for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.