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Cancel your Zipcar subscription by mail

Directly with Zipcar, the way to cancel is: Online (My Account > membership plan > Cancel Membership), app, or phone. Notice rule: One day's notice by phone per the membership contract; account stays active to the end of the billing cycle.

Let Postbye cancel Zipcar for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Zipcar.

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  • 3 Zipcar cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Zipcar by mail

  1. Get your account details together

    Start with the agreement or booking number, the name on the contract and the vehicle or item covered, so the request to Zipcar names the right account the first time.

  2. Prepare the letter

    Postbye turns the request into a finished English letter headed “Subject: Subscription termination – Zipcar”: close the Zipcar account, stop every charge and reply in writing.

  3. Send it by certified mail

    Address the envelope to Zipcar, Boston, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.

  4. Keep the proof of delivery

    It shows the date Zipcar received your letter. Check your next statement: no Zipcar charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Zipcar cancellation letter goes

Zipcar35 Thomson PlaceBoston, MA 02210

Written requests to Zipcar go to 35 Thomson Place, Boston, MA 02210.

Boston, Massachusetts 02210 is a United States address, so ordinary certified mail reaches it.

Your details go in a block headed by Name, Address and E-mail, and the opening line is “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Zipcar, with the envelope wording

Before you cancel Zipcar, check these

Notice period: One day's notice by phone per the membership contract; account stays active to the end of the billing cycle. Work out your cancellation deadline.

  • Cancel flow offers a pause of up to three months (monthly plans only; annual plans cannot pause)
  • Monthly, annual and application fees are not refunded; the initial fee is refundable only within 30 days of approval
  • Cancelling a Family Plan cancels every driver's membership
  • Trips booked after the plan expires are cancelled; tolls and violations are charged once received
  • After 90+ days deactivated a new application (and fee) may be required

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Zipcar for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Zipcar

Cancelling a rental or lease agreement

Rental and lease agreements run to a fixed term with return conditions, so the request should name the agreement, the date you want it to end and how and where the item will be returned.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Zipcar lets you cancel directly (online (My Account > membership plan > Cancel Membership), app, or phone). A letter is the fallback that leaves a dated record when the direct route fails.

Zipcar cancellation at a glance

How Zipcar accepts cancellations
Online (My Account > membership plan > Cancel Membership), app, or phone
Mailing address on file
Zipcar 35 Thomson Place Boston, MA 02210
Country
United States
Letter language
English (template en)
Phone
1-866-4ZIPCAR
Category
Rentals & leasing
Verified on

Zipcar cancellation questions

Where do I send my Zipcar cancellation letter?

Address the letter to Zipcar, 35 Thomson Place, Boston, MA 02210.

How long does a cancellation letter to Zipcar take?

Zipcar's address is in Massachusetts. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Zipcar require notice before I cancel?

The rule we recorded for Zipcar: One day's notice by phone per the membership contract; account stays active to the end of the billing cycle. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Zipcar?

Have the agreement or booking number, the name on the contract and the vehicle or item covered to hand. The details in the letter need to match what Zipcar has on file.

Will Zipcar confirm my cancellation?

The letter asks Zipcar to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Zipcar received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Can I pause my Zipcar membership instead?

Cancel flow offers a pause of up to three months (monthly plans only; annual plans cannot pause).

Does Zipcar give refunds?

Monthly, annual and application fees are not refunded; the initial fee is refundable only within 30 days of approval.