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Where to send your Zoom cancellation letter

Read the addresses on this page next to the full guide to cancelling Zoom.

The addresses we hold

The address a cancellation letter to Zoom needs, and every other address we hold, starting in San Jose: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

Zoom55 Almaden Blvd6th FloorSan Jose, CA 95113

California, ZIP 95113: where mail for Zoom is delivered.

How to address the envelope

  1. Write the address as printed

    The envelope reads 55 Almaden Blvd, 6th Floor, San Jose, CA 95113. Match the spacing and the box or street line exactly as printed.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it certified

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep what the post office gives you

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file, especially with the notice rule: Cancel before the next renewal date; status shows pending cancellation until term end.

The cancellation letter

The letter below asks Zoom to end the account, stop further charges and confirm in writing. Put the account email, the plan or product name and the invoice or order number from your latest receipt in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Zoom 55 Almaden Blvd 6th Floor San Jose, CA 95113

To whom it may concern,

I am cancelling my account with Zoom, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

I am giving notice under my agreement: Cancel before the next renewal date; status shows pending cancellation until term end.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Zoom for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Zoom