Where to send your 8x8 cancellation letter
Read the addresses on this page next to the full guide to cancelling 8x8.
Read the addresses on this page next to the full guide to cancelling 8x8.
One place for 8x8's mailing addresses: the Aylesbury delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.
Where the letter goesMailing address
8x8Smeaton CloseHP19 8JR AylesburyUnited KingdomThe United Kingdom address on file for 8x8. Postal code HP19 8JR.
The front of the envelope carries Smeaton Close, HP19 8JR Aylesbury, United Kingdom and nothing else in the address block. Check the HP19 8JR digit by digit before it goes in the post.
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
What the letter to 8x8 says: one clear cancellation request, no reasons given, the account number, the phone number or service address being cancelled and the name on the account quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
8x8 Smeaton Close HP19 8JR Aylesbury United Kingdom
To whom it may concern,
I am cancelling my account with 8x8, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
The full guide to cancelling this company, our letter template and the postal guides.
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.