Where to send your A1 cancellation letter
Read the addresses on this page next to the full guide to cancelling A1.
The addresses we hold
The addresses below are what our database holds for A1, first the one a cancellation letter belongs to in Wien, then the others, so you can tell them apart.
Where the letter goesMailing address
A1Lassallestraße 91020 WienAustriaThe Austria address on file for A1. Postal code 1020.
How to address the envelope
Copy the address exactly
Address the envelope to Lassallestraße 9, 1020 Wien, Austria. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.
Add your return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it by certified mail
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
Keep the records
Hold on to the letter copy, the receipt and the tracking page.
Your letter to A1
The request itself is short: A1 is asked to end the account, stop the charges and confirm in writing, with the account number, the phone number or service address being cancelled and the name on the account where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
A1 Lassallestraße 9 1020 Wien Austria
To whom it may concern,
I am cancelling my account with A1, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel A1 for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.