Cancel your About You subscription by mail
To end a About You subscription you write to them: About You handles cancellations by post. Post for About You is handled in Hamburg, Germany, which is where your letter is headed.
Let Postbye cancel About You for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with About You.
- 4.8 from 2,931 reviews
- 2 About You cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel About You by mail
Find your account details
Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what About You has on file.
Write the cancellation request
Postbye writes the letter in German from our German template, because About You's address is in Germany. It opens with the subject line “Betreff: Kündigungsanfrage – [your name]” and asks About You to end the subscription, stop all further charges and confirm in writing.
Mail the letter with a receipt
Take the letter to the post office and ask for certified delivery to 20095 Hamburg. Keep the tracking number it gives you.
Keep the proof of delivery
File the receipt with the letter. A About You charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your About You cancellation letter goes
About You lists Domstraße 10, 20095 Hamburg, Germany as its mailing address.
Hamburg is the delivery town, Germany; the postal code to quote is 20095.
Your details go in a block headed by Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse, and the opening line is “Sehr geehrte Damen und Herren,”.
Prefer to write it yourself? Use our letter template
Every address we hold for About You, with the envelope wording
Before you cancel About You, check these
- Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel About You for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
About You cancellation at a glance
- How About You accepts cancellations
- By mailed letter
- Mailing address on file
- About You Domstraße 10 20095 Hamburg Germany
- Country
- Germany
- Letter language
- German (template de)
- Added to the database
- May 19, 2026
- Data last checked
