Cancel your Aetna Insurance subscription by mail
Directly with Aetna Insurance, the way to cancel is: For Aetna Direct dental/vision (individual), phone the eligibility area or mail a request; for Medicare Part D: mail/fax SilverScript disenrollment form, call Member Services, call 1-800-MEDICARE, or join another plan. Notice rule: Dental/vision plan auto-renews unless you request to cancel; Part D ends on the date given in Aetna's confirmation letter.
Let Postbye cancel Aetna Insurance for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Aetna Insurance.
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- 2 Aetna Insurance cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Aetna Insurance by mail
Note your account details
Check the policy number, the name on the policy and the date you want cover to end before anything else. A request that does not match the account on file at Aetna Insurance is the easiest one to set aside.
Put the request in writing
State plainly that you want the Aetna Insurance account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – Aetna Insurance”).
Send the letter by certified mail
Send the letter to the Frisco mailing address shown below by certified mail. Keep the tracking number safe.
Hold on to the receipt
It shows the date Aetna Insurance received your letter. Check your next statement: no Aetna Insurance charge should post after the cancellation date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Aetna Insurance cancellation letter goes
The mailing address we verified for Aetna Insurance is Aetna Direct, P.O. Box 2568, Frisco, TX 75034 (dental/vision); SilverScript Insurance Company, P.O. Box 30007, Pittsburgh, PA 15222-0330 (Part D disenrollment).
“P.O. Box 2568” is a post-office box, so it takes post and not couriers: certified mail is the right way to reach it, and the box is separate from the Hartford head office.
The letter is addressed “To Whom It May Concern,” and its details block uses the labels Name, Address and E-mail.
Prefer to write it yourself? Use our letter template
Every address we hold for Aetna Insurance, with the envelope wording
Before you cancel Aetna Insurance, check these
Notice period: Dental/vision plan auto-renews unless you request to cancel; Part D ends on the date given in Aetna's confirmation letter. Work out your cancellation deadline.
- Aetna Direct dental/vision plans renew automatically unless you ask to cancel
- Part D: you stay a member until the confirmation letter's end date
- Part D: 63+ days without drug coverage may mean a late enrollment penalty
- Medicare Part D: Leave by joining another drug or Medicare Advantage plan (Annual Enrollment Period Oct 15-Dec 7 or a Special Enrollment Period), by letter or form by mail or fax, by calling Member Services, or by calling 1-800-MEDICARE
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Aetna Insurance for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a insurance or protection plan
Insurers cancel by policy and by effective date, so the request has to name the policy number and the date cover should stop, ideally after replacement cover is in place.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
Aetna Insurance lets you cancel directly (for Aetna Direct dental/vision (individual), phone the eligibility area or mail a request; for Medicare Part D: mail/fax SilverScript disenrollment form, call Member Services, call 1-800-MEDICARE, or join another plan). A letter is the fallback that leaves a dated record when the direct route fails.
Aetna Insurance cancellation at a glance
- How Aetna Insurance accepts cancellations
- For Aetna Direct dental/vision (individual), phone the eligibility area or mail a request; for Medicare Part D: mail/fax SilverScript disenrollment form, call Member Services, call 1-800-MEDICARE, or join another plan
- Mailing address on file
- Aetna Insurance P.O. Box 2568 Frisco, TX 75034
- Head office
- Aetna Insurance 151 Farmington Avenue Hartford, CT 06156
- Country
- United States
- Letter language
- English (template en)
- Phone
- Aetna Direct dental 855-837-6453 / vision 855-804-2410 (TTY 711); 1-800-MEDICARE 24/7
- Category
- Insurance & protection plans
- Checked against
- Verified on
