Where to send your Alibaba Cloud cancellation letter
Read the addresses on this page next to the full guide to cancelling Alibaba Cloud.
The addresses we hold
Where a cancellation letter to Alibaba Cloud should be sent: the verified Hangzhou address below, plus the other addresses on file, and how to write them on the envelope.
Where the letter goesMailing address
Alibaba Cloud浙江省杭州市西湖区三墩镇灯彩街1008号云谷园区1-2-A06室311121 HangzhouChinaThe China address on file for Alibaba Cloud. Postal code 311121.
How to address the envelope
Write the address as printed
Write out 浙江省杭州市西湖区三墩镇灯彩街1008号云谷园区1-2-A06室, 311121 Hangzhou, China as shown above, including the 311121 postal code, exactly as printed.
Add your return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Buy the certified service
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep the records
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The letter, written out
The letter below asks Alibaba Cloud to end the account, stop further charges and confirm in writing. Put the account email, the plan or product name and the invoice or order number from your latest receipt in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Alibaba Cloud 浙江省杭州市西湖区三墩镇灯彩街1008号云谷园区1-2-A06室 311121 Hangzhou China
To whom it may concern,
I am cancelling my account with Alibaba Cloud, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Alibaba Cloud for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.